LANSING, Mich. (Michigan News Source) – Following last week’s ice storms which left an upwards of 800,000 Michigan residents without power, Attorney General Dana Nessel encouraged DTE Energy and Consumers Energy to proactively issue credits for affected residents.

“Our current service quality standards are not sufficient, and it is incumbent on the utilities to right this wrong,” Nessel said.

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Monday packed a wallop by bringing more ice and snow to Michigan. As of 4:15 p.m. on Monday, more than 199,000 people did not have power. That’s an increase from the 136,000 who’d sat in the dark since last week’s storm.

In addition, Nessel is asking the Michigan Public Service Commission to reconsider and adopt her recommendations which would work with lawmakers to add protections for utility customers. These recommendations include automatic credits for residents who lose power along with more substantial outage credits to help customers who lose money during outages because of spoiled food. Nessel also wants to see the creation of metrics with penalties to ensure that money spent on electric reliability results in increased reliability.