LANSING, Mich. (Michigan News Source) – The Michigan Department of Health and Human Services (MDHHS) marked the one year anniversary of the state’s 988 Suicide and Crisis Lifeline.

The 988 Suicide and Crisis Lifeline, (previously known as the National Suicide Prevention Lifeline), is a 24/7 toll-free nationwide hotline made up of a network of local call centers nationwide that confidentially provides compassionate care for behavioral health issues or any other kind of emotional distress.

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The Lifeline accepts calls from anyone who needs support for a suicide, mental health and/or substance use crisis.

“Michigan’s 988 Lifeline receives as many as 7,000 calls per month, and the compassionate staff who answers these urgent calls are well-trained to help and connect those experiencing crisis with support and resources,” said Elizabeth Hertel, MDHHS director. “Nearly 1.5 million adults in Michigan currently have a mental health condition and strengthening crisis care and mental health services continues to be a top priority for MDHHS. We encourage anyone experiencing a crisis or their family members to use this resource whenever they may need it.”

Since its launch in July 2022, nearly 63,000 calls have been answered with approximately 18,000 minutes spent on the phone with Michigan residents. Nearly 95% of calls are answered within 30 seconds. More than 46% of callers had high or overwhelming stress at the beginning of a call, which was reduced to 16% by the end of the call after speaking with a 988 specialist. The 988 Lifeline connects residents to behavioral health services, resources and referrals to follow-up care.

People who are worried about a loved one who may need support also can call 988.

For more information, visit 988 Suicide & Crisis Lifeline and Michigan Crisis & Access Line.