LANSING, Mich. (Michigan News Source) – After years of appointments and online assistance, Michigan residents seeking unemployment benefits can finally walk into a state unemployment office without scheduling a visit in advance.

The Michigan Unemployment Insurance Agency (UIA) has restored walk-in services at all 12 of its offices statewide for the first time since before the COVID-19 pandemic.

No Appointment? No Problem.

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Offices are open Monday through Friday from 8 a.m. to 5 p.m., with walk-ins accepted until 4:20 p.m., depending on capacity.

Online and Appointment Options Still Available

For those who prefer not to make the trip, the agency continues to offer scheduled in- person, virtual and telephone appointments.

Visitors can also use self-service kiosks, translation services and accessibility resources at the offices in Detroit, Grand Rapids, Lansing, Saginaw, and Sterling Heights.

Unemployed Michiganders can access claims information, schedule appointments and find additional assistance at Michigan.gov/UIA.