LANSING, Mich. (Michigan News Source) – Michigan residents should be on the lookout for third-party bill pay websites that add themselves to payments between insurance companies and their customers.

The Michigan Department of Insurance and Financial Services (DIFS) says these websites could be delaying timely payments and even charging additional fees.

When customers are searching for an insurance company’s portal to pay their premiums, third-party bill pay websites can often appear at the top of the results. Pages may appear to be affiliated with your company, but the DIFS said it’s important to look at the small print not connecting them with the company.

If consumers have a dispute with their own insurance company and need help resolving it, contact DIFS directly at (877) 999-6442 Monday through Friday from 8 a.m. to 5 p.m. or click here.